The term “Bornstate Food Co” or “us” or “we” refers to the owner of the website. The term “you” refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
I acknowledge that:
I have placed an order with Bornstate Food Co and shall abide by these terms and condition set here forth.
For all deliveries from Bornstate Food Co there will be a minimum $7.15 delivery fee. This will be charged in the final stage at the checkout. This charge is clearly stated in the checkout before you finalise your order, unless your delivery is outside of our local delivery zone. By which means that anything over 25kg is an extra charge of freight per 25kg’s.. By putting your payment details in to finalise your order, you are agreeing to pay this minimum charge of $7.15 delivery fee.
For ongoing orders Bornstate Food Co will continue to deliver my order every week or until written cancellation request is received.
In your email or fax letter you must state:
a. Your full name and delivery address as per your account with Bornstate Food Co
b. Your notification of cancellation and what date this is to take effect.
Bornstate Food Co shall then be obligated to terminate all direct debits and cease all deliveries pertaining to that customer.
PAYMENT FOR BOXES
I/We acknowledge and/or authorise:
All payments for deliveries will be processed one day prior to delivery. This is the day following the cut off time for orders.
It is my/our responsibility to have sufficient funds available in my/our account, failing which; I/we will incur a failed payment fee of $3.00 for each unsuccessful debit to my account. This fee is in addition to any fees charged by my/our financial institution for any unsuccessful debits. Note: You will be given two days notice before we act.
Bornstate Food Co may vary the frequency, amount and date of payments from time to time in strict accordance with monies owed to Bornstate Food Co. If you do not have a direct debit setup with bornstate Food Co this section does not apply to you.
I/we understand that a delay may occur in the processing of a direct debit if:
a. There is a public or bank holiday on the day, or on the day after a payment is due to be made by direct entry
b. A payment is received or entered after the close of a business day.
Please contact firstname.lastname@example.org if you have any questions about payment.
It is my/our responsibility to inform Bornstate Food Co of any changes to my account or contact details (by phone or email).
I/we are liable for any collection fees incurred by Bornstate Food Co including but not limited to any legal costs and/or the commission of a collection agent appointed by Bornstate Food Co for the purpose of recovering any unsuccessful debit payments.
All information collected by Bornstate Food Co is kept private and confidential.
We deal with large amounts of fresh produce. If there is an item you are unhappy about, Bornstate Food Co are happy to replace or apply a ‘credit’ to your account for that item. A ‘credit’ allows you to pick an extra item when making your next order.
We do recycle, clean and reuse our styrofoam boxes, Ice blocks and gel packs whenever possible.
As we will continue to supply a limited number of free gel packs with your cold item purchases, our drivers can still pick these up for you. If you leave them in your box out front (or in your specified delivery spot) they will take both or we can arrange someone to collect them.
All competition winners must live in South East Queensland & delivery address must be within the Bornstate Food Co delivery driver service area. Before entering any Bornstate Food Co competitions please be sure to check on the delivery page if we deliver to your area.
Stay tuned on our social media pages to find out what we are up too!
Thank you for shopping at Bornstate Food Co.